Policies

SHIPPING & DELIVERY

Allied Forklifts deliver Australia-wide. All online orders will be dispatched within 1-2 working days of receiving full payment.

All orders can be expected approximately 1-7 working days after payment has been received, unless specified otherwise.

PRICING

All prices shown on the Allied Forklifts website are in Australian (AU$) dollars and are exclusive of GST. At checkout, prices will automatically apply GST to the sale, in which you can see prior to submitting your order.

Whilst Allied Forklifts take every step to ensure that prices are correct at all times; we reserve the right to amend prices should we inadvertently publish incorrect prices. If this should happen after you’ve ordered a product on our website, we will contact you prior to sending your order and notify you of the revised price. You will then have the option to either proceed with your order or cancel the order.

RETURNS & REPLACEMENTS

Allied Forklifts will not accept returns on goods for ‘change of mind’ reasons.

If you feel that your product is faulty, it should be returned within 21 days of the customer receiving the item. Once Allied Forklifts receive the product, we will then assess the fault and then based on our findings we will repair it for you.

If the product has been deemed to be a major problem, Allied Forklifts will offer you the option of a replacement or a refund.

All freight costs are covered by the customer upfront, and if the product is confirmed to have a problem, Allied Forklifts will contribute towards this but all receipts must be kept and provided to Allied Forklifts.

All returns must be packaged carefully and Allied Forklifts take zero responsibility for any damage during transportation.

To return an item, please email marketing@alliedforklifts.com.au, call on (08) 9248 8660 or mail us a letter with your request to Attn: Marketing Department, Allied Forklifts, 789 Marshall Road Malaga WA 6090.

PRIVACY & SECURITY

The information collected by Allied Forklifts is strictly of business nature and does not usually contain personal information. Even so, the information collected will not be sold, rented or traded to third parties, unless required by law.

Allied Forklifts may use information provided by customers to keep them up to date with business related information such as future promotions, products and services provided by us.

If you’d like to update your information or request to not receive these notifications, usually in way of email, please email marketing@alliedforklifts.com.au, call on (08) 9248 8660 or mail us a letter with your request to Attn: Marketing Department, Allied Forklifts, 789 Marshall Road Malaga WA 6090.